Shipping Methods and Information
At BasketballHubPH, we prioritize delivering your basketball gear quickly, securely, and transparently. Below, you’ll find all the essential details about our shipping options, delivery timelines, and fees.
Shipping Delivery Options
To ensure your orders arrive safely and on time, we partner with trusted carriers, including:
- J&T Express
- LBC
Shipping Timeframes
- Metro Manila: 10 – 15 business days
- Domestic(Outside Metro Manila): 20 to 30 business days
Shipping Fees
Our shipping fees are determined by your order’s total value. Here’s the breakdown:
Metro Manila
| Order Value | Shipping Fee |
|---|---|
| ₱0 – ₱1,499 | ₱300 |
| ₱1,500 – ₱3,499 | ₱400 |
| ₱3,500 – ₱4,999 | ₱500 |
| ₱5,000 – ₱6,999 | ₱600 |
| ₱7,000 – ₱8,999 | 750 |
| ₱8,999 + | 0 |
Note: Shipping fees are calculated based on the total value of your order.
Track Your Orders
Frequently Asked Questions
What shipping carriers do you use?
To ensure your orders arrive safely and on time, we partner with trusted courier services in the Philippines, including:
• J&T Express
• LBC
These carriers help us deliver your basketball gear securely and efficiently.
How long does delivery take?
Delivery times depend on your location:
• Metro Manila: 10 – 15 business days
• Domestic (Outside Metro Manila): 20 – 30 business days
Please note that delivery times may vary depending on courier operations, holidays, and weather conditions.
How much is the shipping fee?
Shipping fees are calculated based on the total value of your order.
Metro Manila Shipping Fees
| Order Value | Shipping Fee |
|---|---|
| ₱0 – ₱1,499 | ₱300 |
| ₱1,500 – ₱3,499 | ₱400 |
| ₱3,500 – ₱4,999 | ₱500 |
| ₱5,000 – ₱6,999 | ₱600 |
| ₱7,000 – ₱8,999 | ₱750 |
| ₱8,999 and above | Free Shipping |
Note: Shipping fees are automatically calculated based on the total order value.
Do you offer free shipping?
Yes! Orders with a total value of ₱8,999 and above qualify for free shipping within Metro Manila.
How can I track my order?
Once your order has been shipped, we will send you an email containing your tracking number.
You can track your order status by visiting our Track Your Order page and entering your tracking number.
When will I receive my tracking number?
Your tracking number will be sent to your registered email address once your order has been shipped. Please allow time for the courier system to update the tracking information.
Who can I contact if I have shipping concerns?
If you have questions regarding your order or shipping status, please contact our support team:
📧 Email: inquiry@basketballhubph.com
📱 Phone / Viber: (+63) 991 341 3924
We’ll be happy to assist you.